Close FormNVQ Level 2 in Road Passenger Vehicle Driving
Accredited by EDI
Who are these NVQs for?
The aim of this qualification is to contribute to the skills, knowledge and overall performance of individuals who are employed in providing a passenger transport service by road
This NVQ is intended to apply to similar occupational roles within a number of identified employment areas of the land passenger transport sector.
What are the benefits of these NVQs?
Employees will benefit from:
• A clearer understanding of their responsibilities within their organisation
• The opportunity to develop new skills
• The recognition of existing skills
Employers will benefit from:
• Improved staff performance and motivation
• Improvements in the quality of service to customers
• The opportunity to improve customer retention levels
What is the structure of these NVQs?
To achieve a full Level 2 NVQ, candidates must achieve eight mandatory units. There are two additional units available to candidates who have the opportunity to demonstrate competence in these areas.
Mandatory Units
Unit 1 Ensure the health and safety in your work environment in the road passenger transport industry
Unit 2 Drive community transport, chauffeured, taxi or private hire vehicles safely and efficiently
Unit 3 Provide professional customer service
Unit 4 Deal effectively with difficult passengers
Unit 5 Deal with emergencies and incidents during a journey
Unit 6 Provide a transport service in the community
Unit 8 Transport children and young person’s by taxi
Optional Units
Unit16 Transport parcels, luggage and other items
Unit 17 Plan routes in the road passenger transport industry